Green Light Jobs

Empower is a fast-growing fintech based in San Francisco. We’re reimagining the modern-day banking experience to empower young professionals to earn more and crush their financial goals. That mission takes creativity, passion, and drive. Are you in?In this role, you will lead the L&D and QA initiative to improve the overall team and customer experience at Empower. You will work within the Customer Support team and collaborate with cross-functional teams to understand gaps and ensure that we consistently make improvements on any identified opportunities and think of solutions to improve our efficiency and quality. Apply Direct   Apply Remote OK

EMPOWER OVERVIEW Empower is a high-growth, award-winning financial technology startup on a mission to meaningfully improve the financial health and wellbeing of today’s generation. We help people stretch their dollars between paychecks, save up for life’s emergencies, spend more consciously — and ultimately, rewrite their financial story. The drive, fearless thinking, and empathy we bring to our work delivers better outcomes for our community every day. Empower is picking up speed and on the cusp of something big. We’re adding several thousand new customers to our community every day, and we’ve raised over $25 million from top venture capital firms, including Sequoia Capital, Initialized Capital, and Icon Ventures as well as David Velez, Founder and CEO of Nubank, one of the most valuable financial technology startups in the world. We’ve also been recognized in Apple’s list of "New Apps We Love," Time’s "Best Apps of the Year So Far,” and Real Simpleâ...