Manager Training and Quality Jobs

Empower is a fast-growing fintech based in San Francisco. We’re reimagining the modern-day banking experience to empower young professionals to earn more and crush their financial goals. That mission takes creativity, passion, and drive. Are you in?In this role, you will lead the L&D and QA initiative to improve the overall team and customer experience at Empower. You will work within the Customer Support team and collaborate with cross-functional teams to understand gaps and ensure that we consistently make improvements on any identified opportunities and think of solutions to improve our efficiency and quality.

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